Terragon Labs Inc. Privacy Policy
Effective Date: September 29, 2025
Terragon Labs Inc. ("Terragon Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you access or use our website at terragonlabs.com, its documentation, and related services (the "Services").
I. Information We Collect
1. Information Collected via Technology
We automatically collect certain non-personal and session data, including:
- IP addresses (used for rate limiting)
- Browser user agent strings
- Session tokens and expiration times
- Usage metrics and event tracking
- Device preferences (via cookies/local storage) such as selected AI model, repository or branch, timezone, UI state, and git checkpointing
We use cookies and client-side storage to remember device-specific preferences. These generally expire after one year. We do not use browser fingerprinting or cross-site tracking pixels.
2. Information You Provide by Registering
When you sign up or log in via OAuth integrations, we collect account and identity data from your connected provider, which may include:
- Name
- Email address (verified, for authentication and communication)
- Profile image/avatar (if available)
- GitHub account ID (for authentication)
- Slack user ID (if you enable Slack integration)
- Timestamps for account creation and updates
We also store encrypted credentials and tokens required for service integrations and model access. All such data is encrypted both in transit and at rest.
We do not collect credit card information, billing addresses, or payment details.
3. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from minors. A valid GitHub account is required for use.
II. How We Use & Share Information
Personal Information
We do not rent, sell, or trade your personal information for marketing. We use it to:
- Operate, maintain, and improve our Services
- Authenticate users and enable integrations
- Communicate about accounts, features, and support
- Enforce terms, prevent fraud, and ensure security
- Send marketing communications where permitted
We share personal information only as necessary with:
- Service providers under contract (hosting, email, analytics, logging, cloud infrastructure)
- Integration/OAuth providers (GitHub, Slack, OpenAI, Claude, Gemini, Amp)
- Legal or regulatory authorities when required
Non-Personal Information
We may use or disclose non-personal information for any purpose, including trend analysis, service improvement, and aggregate reporting.
We may use aggregated and anonymized User Content to improve the Services for you.
III. How We Protect Information
- Encryption in transit (SSL/TLS) and encryption at rest
- Secure hosting infrastructure with firewalls, intrusion detection, and access controls
- Strict least-privilege access policies
- Isolated and sandboxed execution environments for code
- Ephemeral access: repository and code data used only during active tasks
- Encrypted storage and handling of all tokens and credentials
No system is completely secure. In case of a breach, we will respond according to applicable legal requirements.
IV. Your Rights Regarding Personal Information
- Access and update your account information
- Request deletion of your account and associated personal data
- Opt out of marketing communications via unsubscribe links or contacting us
V. Links to Other Websites
Our Services may include links to third-party websites. This Privacy Policy applies only to information collected by us. We encourage you to review their privacy practices independently.
VI. Changes to This Privacy Policy
We may update this Privacy Policy over time. Any changes will be posted on this page with an updated "Effective Date." Please revisit this Privacy Policy periodically.
VII. Contact Us
Legal Department
Terragon Labs Inc.
131 Continental Dr Suite 305
Newark, DE 19713, USA
Telephone: (415) 707-2952
Email: support@terragonlabs.com